Shipping policy

Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or holidays are processed the next business day.

Delivery Time
We ship to the United States with an average delivery time of 7–10 business days. You will receive a tracking number by email once your order has shipped.

Shipping Cost
Free shipping on all US orders. No minimums, no exceptions.

Order Tracking
Once your order ships, you'll receive an email with your tracking number. You can track your order at any time on our Track Your Order page.

Lost or Delayed Packages
If your package hasn't arrived within 14 business days of your order date, contact us at support@tryvolko.com and we'll make it right.

Wrong Address
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrectly entered address. If you catch a mistake, email us immediately at support@tryvolko.com — we'll do our best to correct it before it ships.